Journal of Management in Medicine
Опубликовано на портале: 29-08-2003
Reva B. Brown
Journal of Management in Medicine.
2002.
No. 5.
P. 327-344.
This paper introduces the concept of the emotional climate of the workplace and explores
how it both shapes and is shaped by the emotions experienced, expressed and redefined
by nurses. It extracts emotional aspects of an organizational climate framework developed
by Litwin and Stringer and examines these with respect to nurse's experiences. The
primary research was carried out at a general hospital NHS Trust in the East Midlands
of the UK using a grounded theory methodology. The research methods included semi-structured
interviews and observation. The themes identified include many of those found by
Litwin and Stringer, others which represent variations upon these, and a new set,
which, when combined, identify the emotional climate of the organization. The findings
have confirmed that the "experiment" of using a 33-year-old positivistic framework
to investigate aspects of qualitative research has enabled a robust contribution
to the conceptual area of emotional climate.
