International Journal of Contemporary Hospitality Management
Empowerment and organizational change (Предоставление полномочий и организационные изменения) [статья]
Опубликовано на портале: 06-10-2003Margaret Erstad International Journal of Contemporary Hospitality Management. 1997. Vol. 9. No. 7. P. 325 - 333 .
Among the many fashionable management terms, empowerment refers to a change strategy with the objective of improving both the individual's and the organization's ability to act. Reviews the various themes of empowerment with particular reference to articles published between 1994-1996 in the journal Empowerment in Organizations. The main themes are: creating an empowerment culture; empowerment as a management strategy; training and development for empowered employees; empowered teams and implementation techniques and empowerment and organizational change in the hospitality industry.