Всего публикаций в данном разделе: 2
Опубликовано на портале: 28-11-2006Christian Heath
Cambridge: Cambridge University Press, 1994
This book is based on a substantial collection of video recordings of everyday medical consultations in the UK, and offers a micro-analysis of the visual and vocal aspects of the interaction between doctors and patients. Using actual examples, accompanied by numerous illustrations, Christian Health explores the moment-by-moment coordination of body movement and speech by and between doctor and patient. He discusses various aspects of medical examination, leavetaking, and the ways in which the participants sustain each other's attention. He also raises certain practical issues of medical work, such as the use of records and computers during the consultation, and the impact of 'bureaucratic' demands on the flow of information between doctor and patient. The book reveals the delicacy and precision which enter into the articulation and synchrony of visual behaviour and speech, and throws light on the systematics - the social organization - underlying the seeming minutiae of everyday life. In this way, it contributes both to our understanding of doctor-patient communication, and to the growing body of research on face-to-face interaction.
Опубликовано на портале: 28-11-2006Ann Hill Beuf
Philadelphia.: University of Pennsylvania Press, 1979, 212 с.
This book focuses on the social situation of the hospitalized child in twentieth-century America. It contends that the children's hospital has many of the characteristics of depersonalization and enforced helplessness that are associated with other "total institutions" in our society. The book also examines the interpersonal approaches employed by staff and patients in dealing with the tensions created by the reality of the total institution, on the one hand, and the more idealistic goals of the children's hospital, on the other. The observations that underlie this book were carried out by participant observation in two hospitals. In "County Hospital," where observations were carried out in 1971 and 1972, the researcher also acted as a visitor to ill children. At "Metropolis," observations were carried out in the admissions area, the waiting rooms, and on the floors, where the researcher acted both as a worker with the play-therapists and as a visitor. Extensive notes were made at the end of each day. Ongoing fieldnotes were maintained and written in unobtrusive areas such as in meetings or in the lobbies. This material was occasionally reinforced by notes taken in other hospital settings. Chapters include discussion of the role of person-in-a-total-institution, socialization for patienting, and coping strategies of children and hospital staff.