Эксоцман
на главную поиск contacts

The impact of team leader performance on team member satisfaction: the subordinate's perspective

Опубликовано на портале: 03-10-2003
Team Performance Management. 2002.  Vol. 8. No. 5/6. P. 113 -- 121 . 
The focus of this paper was twofold: to examine critical team leader behaviors (as perceived by the subordinate) that result in team member satisfaction; and to determine if there is a significant difference between the perceptions of team leaders and team members regarding the level of team satisfaction and factors that predict team leader performance. Results indicate that team member satisfaction was influenced by: the extent to which communication within the group was open; and the team leaders' performance. Team leader performance was influenced by the team members' satisfaction with their leaders' ability to resolve conflicts and the teams' openness in communication. Team members' and leaders' perceptions did not differ significantly regarding open communication in the group, however, team members assessed their leaders' performance less favorably than the team leaders assessed themselves and were less satisfied with the team leaders' ability to resolve conflicts.
BiBTeX
RIS
Ключевые слова

См. также:
Александр Иванович Зимин
Социологические исследования. 1994.  № 10. С. 201-207. 
[Статья]
Андрей Вениаминович Решетников, Виктор Иванович Шамшурин, Нина Григорьевна Шамшурина
Социологические исследования. 2001.  № 10. С. 58-63. 
[Статья]
Джон Хигли, Ян Пакульский
Социология: теория, методы, маркетинг. 2008.  No. 1. P. 67-84. 
[Статья]
В.Ф. Тарасенко
[Учебная программа]
Владимир Петрович Горяинов
Социологические исследования. 2001.  № 1. С. 48-56. 
[Статья]