Suggests that while integration is a term that logistics discusses in an interorganizational
context, integration within an interdepartmental integration is not as prevalent.
Consequently, a common definition for "integration" is lacking. Literature has provided
three characterizations: integration represents interaction or communication activities;
integration consists of collaborative activities between departments; and integration
is a composite of interdepartmental intraction and interdepartmental collaboration.
Adopting the composite view, prescribes that managers and researchers consider integration
to be a multidimensional process. Proposes a model is based on this perspective to
suggest that different logistics situations will require varying degrees of integration
via interaction and collaboration. Managerial implications are discussed for each