The "high-performance" organization, as discussed in the following books and articles,
owes much of its success to its employees. It is not really a TQM term, but more
an indication of a learning organization that provides training in the following
areas: redesign of business processes, delegation of work, teamwork, company-wide
communication, shared vision, and advanced technology skills. A high-performance
business improves faster than its competition and sustains that rate, while satisfying
all its stakeholders. Please refer to PPM Resource List #11 Organizational Change
for related references.