Death Telling: Managing the Delivery of Bad News
Опубликовано на портале: 04-03-2007
Journal of Health and Social Behavior.
1982.
Vol. 23.
No. 4.
P. 366-380.
Тематические разделы:
This research focuses on the strategies used by various professionals in delivering
news of death. The lack of well defined, normative guidelines for such deliveries
adds to the problematic nature of the interaction. From in-depth interviews with
physicians, nurses, law enforcement officers, and clergy, a loose framework based
on common themes was generated providing a processual view of death telling. Five
distinct strategies of delivery developed within the framework. Discussion of each
strategy indicates the significance of situational and occupational factors in delivering
news of death. This study, though exploratory in nature, clarifies some of the processes
involved in the delivery of bad news, and identifies several important problems surrounding
death telling, such as lack of training and preparation among professionals for this
role and their dislike for this aspect of their work.
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