Returning to the Doctor: The Effect of Client Characteristics, Type of Practice, and Experiences with Care
Опубликовано на портале: 23-03-2007
Journal of Health and Social Behavior.
1982.
Vol. 23.
No. 2.
P. 119-131.
Тематические разделы:
Although a number of policy-makers have suggested that previous experiences with
medical care affect subsequent use of physician services, few researchers have examined
the issue empirically. Authors divide the determinants of revisiting the doctor in
pediatric practice into three categories: client characteristics, organizational
characteristics, and characteristics of the doctor-client interaction; and we develop
a causal model. Although race, income, and education have no direct effects on the
frequency of returning to the doctor, they have indirect effects through the organization
of health care and experiences within the health care system. Clients who are poorly
educated tend to have consistently negative experiences with the health care delivery
system. These experiences affect subsequent use of services. Positive experiences
with the interpersonal, psychosocial aspects of the doctor-client interaction increase
a client's proclivity to return to the doctor, while negative doctor-client interactions
decrease the probability of returning to the doctor.
Ключевые слова
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