The Dance of Change: The Challenges to Sustaining Momentum in a Learning Organization
Опубликовано на портале: 23-01-2003
New York: Doubleday & Company, 1999
Тематический раздел:
Since Peter Senge published his groundbreaking book The Fifth Discipline, he and
his associates have frequently been asked by the business community: "How do we go
beyond the first steps of corporate change? How do we sustain momentum?" They know
that companies and organizations cannot thrive today without learning to adapt their
attitudes and practices. But companies that establish change initiatives discover,
after initial success, that even the most promising efforts to transform or revitalize
organizationsdespite interest, resources, and compelling business resultscan fail
to sustain themselves over time. That's because organizations have complex, well-developed
immune systems, aimed at preserving the status quo.
Now, drawing upon new theories about leadership and the long-term success of change
initiatives, and based upon twenty-five years
of experience building learning organizations, the authors of The Fifth Discipline
Fieldbook show how to accelerate success and avoid the obstacles that can stall momentum.
The Dance of Change, written for managers and executives at every level of an organization,
reveals how business leaders can work together to anticipate the challenges that
profound change will ultimately force the organization to face. Then, in a down-to-earth
and compellingly clear format, readers will learn how to build the personal and organizational
capabilities needed to meet those challenges.
These challenges are not imposed from the outside; they are the product of assumptions
and practices that people take for grantedan inherent, natural part of the processes
of change. And they can stop innovation cold,unless managers at all levels learn
to anticipate them and recognize the hidden rewards in each challenge, and the potential
to spur further growth. Within the frequently encountered challenge of "Not Enough
Time," for examplethe lack of control over time available for innovation and learning
initiativeslies a valuable opportunity to reframe the way people organize their workplaces.
This book identifies universal challenges that organizations ultimately find themselves
confronting, including the challenge of "Fear and Anxiety"; the need to diffuse learning
across organizational boundaries; the ways in which assumptions built in to corporate
measurement systems can handcuff learning initiatives; and the almost unavoidable
misunderstandings between "true believers" and nonbelievers in a company.
Filled with individual and team exercises, in-depth accounts of sustaining learning
initiatives by managers and leaders in the field, and well-tested practical advice,
The Dance of Change provides an insider's perspective on implementing learning and
change initiatives at such corporations as British Petroleum, Chrysler, Dupont, Ford,
General Electric, Harley-Davidson, Hewlett-Packard, Mitsubishi Electric, Royal Dutch/Shell,
Shell Oil Company, Toyota, the United States Army, and Xerox. It offers crucial advice
for line-level managers, executive leaders, internal networkers, educators, and others
who are struggling to put change initiatives into practice.
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I. Orientation
II. Generating Profound Change
The Challenges of Initiating
III. Not Enough Time
IV. No Help (Coaching and Support)
V. Not Relevant
VI. Walking the Talk
The Challenge of Sustaining Transformation
VII. Fear and Anxiety
VIII. Assessment and Measurement
IX. True Believers and Nonbelievers
The Challenges of Redesigning and Rethinking
X. Governance
XI. Diffusion
XII. Strategy and Purpose
Endnotes
Ключевые слова
learning initiatives learning organization organizational change organizational development processes of change
См. также:
Journal of Organizational Change Management.
1994.
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P. 41 - 55 .
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International Journal of Contemporary Hospitality Management.
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Vol. 9.
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