The CEOs view of Knowledge Management and Organizational Learning: Technology- or Persons-centered? Results from an empirical study in Spain
Опубликовано на портале: 05-01-2003
2003
Тематический раздел:
In todays competitive landscape organizational learning and knowledge management
initiatives are
emerging of powerful sources of competitive advantage. In this paper, the researches
report on the design and expected result of a survey on knowledge management, which
has been designed putting special emphasis on the interplay between the technical
and non-technical aspects of learning and knowledge management initiatives. Questionnaires
have been sent to 1100 firms from 11 industries in Spain, in order to be able to
conduct both intra- and inter-industry analysis. In addition, in order to enrich
the results, in-depth interviews was going to be held with selected companies. This
allowed the authors to report on (1) what knowledge management initiatives was planned
and carried out, (2) the role of technology in these initiatives, (3) the role of
non-technical aspects like career planning and human resource policies, (4) the perceived
effectiveness of the initiatives, and (5) the main underlying causal dynamics at
work.
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