Six Sigma Best Practices: A Guide to Business Process Excellence for Diverse Industries
Опубликовано на портале: 19-04-2007
Ft. Lauderdale: J. Ross Publishing, 2006, 464 с.
This comprehensive training tool and implementation guide delineates how Six Sigma can be applied to processes within numerous functional areas of an organization in diverse industries to achieve strategic and operational business excellence, sustainable growth in profits and market share. Step-by-step techniques and flow diagrams are presented for integrating Six Sigma as best practices into business development and management. Their seamless integration helps businesses execute their strategic plans and track both short- and long-term progress within various areas of the organization. Six Sigma Best Practices is ideal for executive training in leading Six Sigma programs, for Yellow, Green, and Black Belt certification programs, for college courses and as a desk reference for practitioners
Chapter 1: Introduction
Business Market and Expectations
What is Sigma?
Six Sigma Approach
Road Map for Six Sigma Process
Six Sigma Implementation Structure
Project Team Selection
Project Planning and Management
Chapter 1 Summary
High Level Process
Detailed Process Mapping
Chapter 2 Summary
Foundation of Measure
Data Collection Plan
Data Presentation Plan
Introduction to MINITAB
Determining Sample Size
Probabilistic Data Distribution
Process Capability (Cp, Cpk) and Process Performance (Pp, Ppk) Indices
Chapter 3 Summary
Hypothesis Testing: Classical Techniques
Hypothesis Testing: The Chi-Square Technique
Analysis of Variance (ANOVA)
Regression and Correlation
Chapter 4 Summary
Guide to Improvement Strategies for Factors and Alternatives
Introduction to Design of Experiments (DOE)
Chapter 5 Summary
Statistical Process Control (SPC) Techniques
Final Project Summary
Chapter 6 Summary
Chapter 2: Define
Chapter 3: Measure
Chapter 4: Analyze
Chapter 5: Improve
Chapter 6: Control
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