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The Quantum Theory of Trust : The Secret of Mapping and Managing Human Relationships

Опубликовано на портале: 27-04-2007
Изд-во: Pearson Higher Education, 2007, 256 с.
How and where do things really get done in your business? Who are your visionaries, back-stabbers and unsung heroes? Where do ideas start and initiatives really get stuck? Real working knowledge lies in the relationships between employees. Your organizational chart will tell you about authority, but it doesn't always show how things get done, created or communicated. You know the rules, but you don't know the ropes. For that, you need a map to the network, the corresponding informal structure that is usually invisible. In The Quantum Theory of Trust, the World's leading expert on network science, Karen Stephenson, introduces the analysis of networks to identify the personalities and patterns of organisations, and shows how to manage the personal currency that counts in good networks - trust

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