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Operations Management

Опубликовано на портале: 26-04-2007
London: Pearson Education, 2005, 784 с.
Тематический раздел:
Operations Management is a great introductory text to both undergraduate and postgraduate courses in Operations Management. This best-selling text provides students with a state-of-the-art overview of operations and is praised for its clear accessible writing style, extensive assortment of homework problems, and up-to-date coverage. This new edition includes integrated coverage of operations management by using a running case study on the global restaurant chain

PART I: INTRODUCTION
  1. Operations and Productivity
  2. Operations Strategy in a Global Environment
  3. Project Management
  4. Forecasting

PART II: DESIGNING OPERATIONS

  1. Design of Goods and Services
  2. Managing Quality
  3. Statistical Process Control
  4. Process Strategy
  5. Capacity Planning
  6. Location Strategies
  7. Layout Strategy
  8. Human Resources and Job Design
  9. Work Measurement

PART III: MANAGING OPERATIONS

  1. Supply-Chain Management
  2. E-Commerce and Operations Management
  3. Inventory Management
  4. Aggregate Planning
  5. Material Requirements Planning (MRP) and ERP
  6. Short-Term Scheduling
  7. Just-in-Time and Lean Production Systems
  8. Maintenance and Reliability

PART IV: QUANTITATIVE MODULES

  1. Decision-Making Tools
  2. Linear Programming
  3. Transportation Models
  4. Waiting-Line Models
  5. Learning Curves
  6. Simulation