Operations Management

Aннотация:
This course presents a general management perspective on the operations function in a business. It is concerned with how operations activities can best be designed and managed to support the strategic objectives of a business. It covers the basic areas of managerial decision-making in operations, including operations strategy, process improvement, quality management, and operations planning and control. The course is designed to place the management of operations in a strategic business context, and to support the increasingly competitive business environment faced by operations managers today.