@ARTICLE{18161173_1990,
    author = {Hillman, Larry W. and Schwandt, David R.}, 
    keywords = {communication, job performance, management training, performance appraisal, анализ работы, коммуникация, коучинг, обратная связь в управлении, оценка работы, тренинг},
    title = {Enhancing Staff Members' Performance through Feedback and Coaching 
(Повышение производительности сотрудников посредством обратной связи 
и коучинга) },
    journal = {Journal of Management Development},
    year = {1990},
    month = {},
    volume = {9},
    number = {3},
    pages = {},
    url = {http://ecsocman.hse.ru/text/18161173/},
    publisher = {},
    language = {ru},
    abstract = {Providing help through feedback is a key task of any manager. In the 
context of a performance management model, the ways in which managers 
can effectively provide ongoing performance feedback are explored. It 
is concluded that basic communication skills, such as attending, 
reflecting, exploring, self-disclosing, and acceptance by the 
supervisor will enhance the effectiveness of feedback. },
    annote = {Providing help through feedback is a key task of any manager. In the 
context of a performance management model, the ways in which managers 
can effectively provide ongoing performance feedback are explored. It 
is concluded that basic communication skills, such as attending, 
reflecting, exploring, self-disclosing, and acceptance by the 
supervisor will enhance the effectiveness of feedback. }
}