TY - JOUR TI - Enhancing Staff Members' Performance through Feedback and Coaching (Повышение производительности сотрудников посредством обратной связи и коучинга) T2 - Journal of Management Development IS - 3 KW - communication KW - job performance KW - management training KW - performance appraisal KW - анализ работы KW - коммуникация KW - коучинг KW - обратная связь в управлении KW - оценка работы KW - тренинг AB - Providing help through feedback is a key task of any manager. In the context of a performance management model, the ways in which managers can effectively provide ongoing performance feedback are explored. It is concluded that basic communication skills, such as attending, reflecting, exploring, self-disclosing, and acceptance by the supervisor will enhance the effectiveness of feedback. AU - Hillman, Larry W. AU - Schwandt, David R. UR - http://ecsocman.hse.ru/text/18161173/ PY - 1990 SP - M2 - VL - 9 SN - N1 - LA - EN CY - PB - M3 - LB - VL - ER -