Evaluating Firm Performance: Why Firms Need To Reengineer Their Performance Measurement Systems
Опубликовано на портале: 11-12-2002
This paper argues that executives and managers need to reevaluate and to reengineer their performance measurement system to make it more pertinent so that it would serve as an effective trigger as well as a critical piloting and control mechanism for effecting strategic management intervention.
control firm performance intervention performance management performance measurement reengineering strategic management
NBER Working Paper Series. 2002. No. 9371.
Turning the Wheel of Quality Improvement - Continuously (Поворот в сторону непрерывного улучшения качества)
International Journal of Bank Marketing. 1995. Vol. 8.