Organizational Improvisation: An Empirically-Based Exploration of an Innovative Management Concept
Опубликовано на портале: 31-08-2003
Drawing on a grounded theory research we present a model of organizational improvisation which asserts that this phenomenon is triggered by an unexpected important event brought about by a moderate level of turbulence, relying on a minimal structure and simple resources. The success of improvisation is shown to be affected by the level of equivocality and by the perceived level of task complexity, and results in increased group cohesiveness and faster and less costly future actions. In conclusion the authors argue in favor of a contingency view of organizational improvisation and contend that our model suggests the possibility of a dialectical approach to organizational improvisation.