The Leader in You
Опубликовано на портале: 28-11-2006
New-York: Pocket Book, 1994, 256 с.
Essentially an updating of Dale Carnegie's enormously successful books of the 1930s and '40s ( How to Win Friends and Influence People has thus far sold 30 million copies), this book adds little new material. The major difference is that this effort is more unabashedly focused on influencing people in order to make money, which is logical since the book is aimed at business people. Carnegie's rules are reiterated: be euphoric if you can and, if you can't, at least don't be negative; respect others and try to make them feel praiseworthy and deserving of recognition; listening is just as important as talking, perhaps more so. Business people are advised that they can be leaders if they realize that the pyramidal structure of the corporation is being replaced by teamwork; and if they set goals and keep them constantly in mind, business people have a good chance of realizing their objectives. Thus, while Levine, CEO of Dale Carnegie, and Crom, a vice-president of the firm, offer little that's original, one senses that sales will be excellent.
The Human-Relations Revolution
- Finding the Leader in You
- Starting to Communicate
- Motivating People
- Expressing Genuine Interest in Other
- Seeing Things from the Other Person's Point of View
- Listening to Learn
- Teaming Up for Tomorrow
- Respecting the Dignity of Others
- Recognition, Praise, and Rewards
- Handling Mistakes, Complaints, and Criticism
Turning the Wheel of Quality Improvement - Continuously (Поворот в сторону непрерывного улучшения качества)
International Journal of Bank Marketing. 1995. Vol. 8.
Motivation, Knowledge Transfer, and Organizational Form, Institute for Empirical Research in Economics
University of Zurich, Working Paper Series. 1999. No. 27.
Management Skills and Knowledge: A Case Example from the Construction Industry (Управленческие навыки и знания: случай из строительной отрасли промышленности)
Leadership and Organization Development Journal. 1989. Vol. 10. No. 6.
Среднее профессиональное образование. 2010. № 6. С. 25-27.