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Operations and Process Management: Principles and Practice for Strategic Impact

Опубликовано на портале: 26-04-2007
London: Financial Times Prentice Hall, 2006, 560 с.
Тематический раздел:
Written by best-selling authors in their field, Operations and Process Management inspires a critical and applied mastery of the core principles and processes fundamental to managing business operations. Approaching the subject from a truly managerial perspective, this brand new text provides clear and concise coverage, whilst the accompanying CD provides an opportunity to practice and further explore the concepts and techniques introduced


About the authors


  1. Operations and Processes
  2. Operations Strategy
  3. Supply Network Design
  4. Process Design 1 – Positioning
  5. Process Design 2 – Analysis
  6. Product and Service Design Processes
  7. Supply Chain Management
  8. Capacity Management
  9. Inventory Management
  10. Resource Planning and Control
  11. Lean Synchronization
  12. Quality Management
  13. Improvement
  14. Risk and Resilience
  15. Project Management


Ключевые слова

См. также:
Надежда Шагабановна Никитина
Университетское управление. 2003.  № 4(27). С. 62-70. 
Jack R. Meredith, Scott M. Shafer
Ирина Анатольевна Огородникова, Ирина Федоровна Перепеча, Сергей Леонидович Тимкин, Валерий Васильевич Дубицкий
Университетское управление. 2003.  № 2(25). С. 96-100.